Krishnasai Hemanth Randhi

Product Manager — AI-Native Enterprise SaaS | Healthcare GRC | B2B

location_onBengaluru, India | Open to Remote mailkrishnashemanth@gmail.com call+91 9848973633 linklinkedin.com/in/krishnashemanth captive_portalkrishnashemanth.github.io

Professional Summary

Product Manager with 4 years shipping AI-native B2B SaaS across Healthcare GRC and E-commerce — from zero-to-one FDA SaMD-compliant clinical AI to LLM+RAG automation that scaled analyst throughput 65% without added headcount. NIT-trained with clinical, regulatory, and scientific depth that drives credible product strategy in compliance-heavy environments. Track record: $500K+ ARR in 6 months, $5–7M in client savings identified, and a $1M spend killed in discovery before it burned. Seeking a Senior PM role where AI product complexity, OKR-driven roadmaps, and cross-functional ownership are the standard — not the exception.

Skills

Product Management
Product Strategy Roadmap Definition 0→1 Discovery User Research WSJF & RICE Prioritization OKR / KPI Definition PRD / BRD Authoring User Stories & Acceptance Criteria GTM Strategy Competitive Analysis Product-Led Growth Stakeholder Management
AI & Data
LLM / RAG Integration Human-in-the-Loop Design AI Output Governance Prompt Engineering A/B Testing Funnel Analytics NLP Product Development
Compliance & Domain
HIPAA FDA SaMD GDPR GRC Healthcare IT (HCLS) Vendor Credentialing
Tools & Platforms
JIRA Azure DevOps Confluence Pendo Figma Miro Agile / SAFe / Scrum AWS GCP

Professional Experience

Product Owner — Symplr

Enterprise Healthcare GRC SaaS | Bengaluru, India

Aug 2025 – Present
  • ▸ Shipped an LLM+RAG automation system that cut per-quote data entry 88% (8 min → 1 min), reduced overall turnaround 38% (3.2 → 1.5–2 days), and scaled analyst throughput from 190 to 314 quotes/month — a 65% capacity lift with zero additional headcount — by owning the full product discovery, PRD authoring, and delivery lifecycle with human-in-the-loop HIPAA validation built in.
  • ▸ Identified $5–7M in annual savings for an enterprise hospital client by leading end-to-end customer discovery, defining OKRs, and delivering a clinical AI quote analysis POC validated against live contract data — adopted into the company's core sales narrative within 90 days of launch.
  • ▸ Drove 100% SLA compliance across all critical customer-facing issues by instituting weekly cross-functional defect triage with QA, Engineering, and Customer Success — structured ownership model, zero breaches since inception.
  • ▸ Owned a 12-sprint WSJF-prioritized product roadmap across 3 engineering teams, authoring 200+ user stories, acceptance criteria, and JIRA tickets to deliver AI features, GRC compliance mandates, and platform consolidation simultaneously — primary engineering liaison throughout.

Awards: Dream Team Award (cross-functional collaboration)  |  You Make A Difference Award (AI POC delivery)

Senior Business Analyst — Quantiphi

AI-First Digital Engineering, AWS & GCP Premier Partner | Bengaluru, India

Feb 2022 – Aug 2025
  • ▸ Built a 0→1 FDA SaMD-compliant radiology AI platform for Bayer (Gemini-powered, multi-tenant) — led 20+ clinical interviews across 15+ hospital systems, made the pivotal product strategy call to shift from speed-first to interpretability-first after discovery revealed clinician trust as the real adoption blocker; improved NLP accuracy from 68% → 88% and drove $500K+ in new ARR within 6 months of launch.
  • ▸ Eliminated 4,000+ manual hours annually in clinical data processing by owning the full product lifecycle — scoped through a structured discovery sprint with hospital stakeholders, delivered a complete PRD with acceptance criteria and engineering handoff.
  • ▸ Saved $1M in wasted engineering spend by identifying PHI/PII compliance blockers and negative ROI during the discovery phase of a proposed AI initiative — recommended project termination to leadership; budget reallocated to higher-value work within the same quarter.
  • ▸ Reduced e-commerce cart abandonment 42% on an enterprise retail platform by leading structured UX research, user interviews, competitive analysis, and iterative A/B testing across key checkout flows — directly improving client conversion KPIs.

Awards: Kaizen Award (process improvement & operational excellence)  |  SPOT Award (exceptional delivery)

Education

M.Tech — Industrial Biotechnology · NIT Karnataka (NITK Surathkal)
2020 – 2022  |  CGPA: 8.2
B.Tech — Biotechnology · NIT Andhra Pradesh (NITAP)
2016 – 2020  |  CGPA: 7.3

Certifications